Blog

In this digital age sometimes things can feel very cold and distant, so finding areas to add a touch of personalization can really appeal to customers. Building genuine connections is something people crave, even when it comes to the restaurant they frequent. Not only that, but people want simple, convenient and quick. Having a menuRead more

Staying trendy can be a tall order for restaurants. Keeping up with current technology that best serves their business, knowing the latest marketing strategies that will draw in more customers, and the primary thing that is constantly growing and changing…food trends.  While it might seem impossible to keep up with the ever changing likes andRead more

Every restaurant has the same general goal in mind, and that is to boost profitability.  There are many ways to do this and we have covered many of them over the past few weeks. Today we are going to look at improving table turnover rates, which is basically the time from when a customer isRead more

We have talked about ways to boost profits, but If you want to try a more direct approach, let’s talk about upselling.  Upselling is having your waitstaff inform the customer of more expensive menu items or getting them to add additional items to their current order.  You have probably experienced a server asking you asRead more

Last week we talked about external restaurant fraud, different ways that it can occur and how to handle it when it does.  This week we look at what makes up around 75% of restaurant losses according to the National Restaurant Association, which is internal restaurant fraud. High turnover, large staff with multiple shifts coming andRead more

Between scheduling staff, tracking inventory, accounting and payroll, hiring staff, training staff and the hundreds of other tasks it takes to run a restaurant, you don’t want to forget to take precautions against restaurant fraud.  Fraud can cause a major loss in profits and hurt your business’ reputation.  It  can take place in many differentRead more

When running a restaurant, your bottom line should always be a top priority.  You want to be sure that at the end of the day, you are ahead and out of the red.  Inflation, fluctuating ingredient prices, food shortages and a myriad of other factors might make it seem like an impossible task, but thereRead more

It’s obvious that prices have increased quite a bit over the last several months. A few weeks back in our Navigating Inflation article, we gave some insight on ways to successfully run your restaurant and turn a profit amid rising costs.  This week we will take a look at how customers are responding to theseRead more

When dreaming up a new restaurant concept, it is fun to focus time and energy on what the menu will look like, research what aesthetic will look best, and figure out ways to make you stand out and draw in customers.  While these are all very important and definitely worthy of your time and attention,Read more

There are good things happening in the restaurant industry.  There have been some major lows over the past 3 years, but in that time frame, restaurants have found their weak spots, refined the way they do business and created new systems that have led to more efficient operations.  We have seen small improvements in supplyRead more