When running a restaurant, you want to hire people who will do the job with integrity and to the best of their ability. Managers have a lot on their plate and even for the best of the best, it can be hard to keep up. This is where back-office software systems come into play. They allow managers to do their job with more accuracy, ease and efficiency. Not only that, but managers and employees are also more likely to be held accountable for their actions since everything is recorded and there is data to backup and trace any mistakes made. This isn’t a scare tactic to intimidate employees, but one that offers more opportunities for everyone to succeed at their job and be held accountable.
Due to the load of responsibilities that comes with being a manager, it is easy for something to get overlooked or not get done correctly. Thankfully, technology has a way to help with burn out and keep everyone held accountable. The first step in holding managers accountable is setting clear expectations and holding adequate training to prepare them for the job. They need to know their budget and be provided detailed checklists to be able to measure their success. Having technology like labor scheduling software saves from massive scheduling confusion and conflicts and allows them to not over schedule. They can better manage the team so people are not getting overtime when they shouldn’t be. Employees can use this feature to easily trade a shift or get their shift covered, and managers will be alerted if the changes cause a scheduling conflict and can make adjustments before it’s too late.
Managers and employees can also use inventory and food cost management software to track their food cost and keep it inline with set expectations. Counting inventory is a breeze with digital sheet to shelf count sheets, making the process much faster and more accurate. Also, creating detailed recipes will help manage what is being used and what is being sold. Automated vendor price change alerts are also very helpful.
Having this kind of software is great for so many reasons. Managers can make educated decisions that will save the restaurant money and time, and can also be held accountable by using data that is stored each day, making it easy to see who did what. Again, this shouldn’t be a scare tactic, but something that makes a manager’s job easier and something they can rely on to look back and show why they made certain decisions. When you have well trained managers and employees, clear expectations and user friendly software that keeps all the back-office information in line, you have a recipe for success!