The good old punch card had its day. Remember “Buy 10, Get 1 Free”? For decades, that tiny slip of paper stood as the gold standard for restaurant loyalty programs, but today’s diners and data-driven operators are leaving it in the dust. From mobile apps to POS-integrated tracking and targeted offers, the new era ofRead more
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(And No, a Spreadsheet Doesn’t Count as “Tech”) Let’s be honest: restaurant scheduling is already a juggling act, but if you’re still using whiteboards, Excel, or texting your schedule out manually, you’re basically juggling with knives. Outdated tools (or worse, no tools at all) don’t just create extra work, they create chaos. They lead toRead more
How Gen Z and Millennials are reshaping restaurant expectations—and how smart operators stay ahead. Fast food isn’t dying—but it’s evolving. Today’s younger diners want more than speed and convenience. They’re asking: Where did this come from? What’s in it? Does this brand care about more than the bottom line? Gen Z and Millennials are leadingRead more
In Part 1, we called out the operational dead weight: outdated processes, guesswork, and the kind of “winging it” that quietly destroys your bottom line. Now let’s talk about solutions. Because the restaurants that win in a low-margin world aren’t necessarily the ones with Michelin stars or TikTok trends, they’re the ones with tight systemsRead more
Summer brings more than just sunshine—it ushers in peak dining traffic, seasonal menus, and an influx of guests ready to enjoy warm-weather meals. However, the excitement of summer also comes the challenge of managing higher volume, increased staffing needs, and maintaining consistent service across the board. Smart restaurant software can be your strongest ally inRead more
Peak hours can be a restaurant’s biggest opportunity—or its biggest headache. When the kitchen is slammed, the dining room is full, and online orders are piling up, the difference between chaos and success comes down to smart optimization. Here’s how to make every rush work in your favor. 1.Streamline Your Staff for Peak EfficiencyRead more
When customers visit a restaurant, they expect their favorite dish to taste just as amazing as the last time they ordered it. Consistency is key to building trust, brand reputation, and customer loyalty. However, with busy kitchens, staffing challenges, and supply chain issues, maintaining high-quality food isn’t always easy. So how can restaurants ensure everyRead more
If you own or manage a restaurant, you know that food costs can make or break your bottom line. So what happens when tariffs—those taxes on imported goods—come into play? They might not be something you think about daily, but they could play a major role on your menu prices, supply chain, and overall profitability. Read more
If you have been to a restaurant recently, you have probably noticed that there is at least one spicy option on the menu. Consumers today, specifically Gen Z, are craving some spice. This is partly due to the easier access we now have to different flavors and cuisines than ever before. People also seem toRead more
Having great customer service is important, but is it enough to compete in today’s market? Customers are being pulled in many directions and are being influenced in many different ways, so while exceptional customer service will always be something to strive for, your restaurant may want to consider getting to know its customers better. AIRead more
