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If you don’t think a high turnover rate can have a negative effect on your business, think again!  Having to advertise for hiring can cost your restaurant money, training new employees takes time and money and having a high turnover rate can give a bad impression to customers or investors.  As a restaurant owner, youRead more

Superior customer service is crucial to maintaining a successful restaurant. There are many different components that go into it, from how customers are greeted when they walk in, to wait time, to the cleanliness of your establishment.  Customers are coming in to enjoy a meal they did not have to prepare, so you want toRead more

There are many aspects that keep a restaurant running smoothly.  One major facet to effectively managing a restaurant is ensuring the vendors you are doing business with are the best vendors for you and maintaining a good relationship with them.  If you want to see success with your vendors, here are a few tips youRead more

What makes customers choose your restaurant over the one down the street?  We have talked about promotional items and marketing, but how do you create a space that draws people in and makes them want to come back?  Good food and great service is definitely important, but you want to draw people in before theyRead more

“Recipe: a set of instructions for making something from various ingredients” – Merriam-Webster Dictionary. In order to operate efficiently, restaurants must follow recipes. It is not uncommon for a restaurant’s signature dish to have multiple versions due to each chef putting their own twist on the dish, but the purpose of a recipe is toRead more

Have you seen restaurants running promotional offers and wondered how they are able to do that without hurting their bottom line? When done correctly, you will see how restaurants can not only profit from these promotions, but also build their clientele and gain loyal, repeat customers. Marketing your restaurant and offering special promotions should beRead more

The issue of food waste has been a hot topic for many years.  Environmentalists are learning just how damaging it can be to our planet, and research has brought to light how much waste comes from restaurants.  Once upon a time, restaurants might not have had food waste on their radar, but shocking statistics haveRead more

Restaurant owners and managers have a lot on their plate.There are schedules to make, inventory to track, reports to go over, the list can seem unending, so understandably, social media is not always a top priority. There are many advantages to being present online and today I want to talk about why it should beRead more

We have learned throughout the years, especially the last 2, that the restaurant industry is forever changing: consumer demands and expectations, revenues, expenses, wait staff, the economy, and countless other factors that affect how you run your restaurant. When coupled with daily managerial tasks, restaurant owners and managers have their hands full and often feelRead more

Creating employee schedules can be a relatively simple task, but many factors come into play when building a cost efficient schedule. Sure, you can scribble some names on a printed spreadsheet, but what business owner doesn’t want at least a little thought put into the scheduling process? A few weeks back we talked about successfulRead more