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In this digital age sometimes things can feel very cold and distant, so finding areas to add a touch of personalization can really appeal to customers. Building genuine connections is something people crave, even when it comes to the restaurant they frequent. Not only that, but people want simple, convenient and quick. Having a menuRead more

Staying trendy can be a tall order for restaurants. Keeping up with current technology that best serves their business, knowing the latest marketing strategies that will draw in more customers, and the primary thing that is constantly growing and changing…food trends.  While it might seem impossible to keep up with the ever changing likes andRead more

Every restaurant has the same general goal in mind, and that is to boost profitability.  There are many ways to do this and we have covered many of them over the past few weeks. Today we are going to look at improving table turnover rates, which is basically the time from when a customer isRead more

We have talked about ways to boost profits, but If you want to try a more direct approach, let’s talk about upselling.  Upselling is having your waitstaff inform the customer of more expensive menu items or getting them to add additional items to their current order.  You have probably experienced a server asking you asRead more

Last week we talked about external restaurant fraud, different ways that it can occur and how to handle it when it does.  This week we look at what makes up around 75% of restaurant losses according to the National Restaurant Association, which is internal restaurant fraud. High turnover, large staff with multiple shifts coming andRead more