We have talked about ways to improve customer satisfaction because we know that is key in owning a successful restaurant. Repeat customers tend to spend up to 67% more than new customers, so when you have an increased number in customer retention, you will more than likely increase your profits as well. Loyal customers alsoRead more
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Every restaurant owns or leases equipment that is worth quite a bit of money. Taking care of your commercial equipment not only saves you money by extending the life of the equipment, but can also save you time when cleaning. Although you should have a manual that tells you exactly how to clean, it isRead more
Being a manager at a restaurant usually means that you wear many hats. From creating schedules, to dealing with disgruntled customers, to assisting with administrative tasks, health safety, compliance, and accounting. Managers are expected to know just about everything and they certainly feel the weight of it. With turnover high and restaurants being short onRead more
Technology has taken off in many places of business, and the restaurant industry is no exception. Restaurant owners are learning that when they invest in different automation systems, they save time and money. In addition to efficiency and profit, they are also able to appeal to Millennials and Gen Z who are more likely toRead more
It’s been a little over 2 years since the pandemic started and we are still feeling after shocks and seeing new trends that will define this year, and more than likely, stick around for years to come. Customers realized how important going out to eat is to their social well being, and restaurants have learnedRead more
Millennials and Gen Z are known for being tech savvy, wanting to advance their careers and do work that matters. If you have online applications, that’s a plus and any other technological advancements that would make the employee’s job run more smoothly is a great way to help sell them on choosing to work forRead more
When a customer walks into your restaurant, you want them to be greeted with a warm welcome. You want honest, hard working employees who have a desire to carry out the vision and mission of your business. More often than not, it can be challenging to find the kind of employees you want. Here areRead more
With inflation on the rise and no end in sight, it is important to rethink strategies to keep customers coming in. Summer is generally a time when families are trying to get out of the house, go on vacation and in many cases, eat out a little more while on the go! Give your customersRead more
Technology has come a long way and restaurants are thrilled about the software that is now at their fingertips! However, there is one area that technology can’t do, and that’s your deep cleaning. Switching to a QR code menu is a great start, but a lot more needs to happen to keep every nook andRead more
If you don’t think a high turnover rate can have a negative effect on your business, think again! Having to advertise for hiring can cost your restaurant money, training new employees takes time and money and having a high turnover rate can give a bad impression to customers or investors. As a restaurant owner, youRead more
