We all know scheduling employees during the holidays can be challenging. There are temporary employees working, and other employees requesting time off, forcing managers to make constant adjustments to schedules. It might even feel like all of your time is spent dedicated to scheduling around this time of year. While it might feel like that,Read more
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Having great customer service is important, but is it enough to compete in today’s market? Customers are being pulled in many directions and are being influenced in many different ways, so while exceptional customer service will always be something to strive for, your restaurant may want to consider getting to know its customers better. AIRead more
Maybe you’ve heard the saying, “it’s what’s on the inside that matters.” While this might be true sometimes, in the restaurant industry, the packaging is going to determine a lot about what customers will assume about the inside. Delivery has been on the rise the last few years, so food packaging has become more important.Read more
If you are a quick service restaurant, are you utilizing your drive thru to its fullest potential? Your drive thru experience can change the way people view your business, and has the capacity to increase your profit margins. Speed and accuracy are crucial, but can also be challenging for restaurants to implement consistently. Here areRead more
Restaurant Managers, whether they work in quick service restaurants, casual dining or fine dining, all have something in common. Their job is demanding and requires a lot of attention to detail, communication and data analysis. While this could all be overwhelming and seem impossible to master, the truth is that with the right tools, theyRead more
