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We have talked about ways to boost profits, but If you want to try a more direct approach, let’s talk about upselling.  Upselling is having your waitstaff inform the customer of more expensive menu items or getting them to add additional items to their current order.  You have probably experienced a server asking you asRead more

Last week we talked about external restaurant fraud, different ways that it can occur and how to handle it when it does.  This week we look at what makes up around 75% of restaurant losses according to the National Restaurant Association, which is internal restaurant fraud. High turnover, large staff with multiple shifts coming andRead more

Between scheduling staff, tracking inventory, accounting and payroll, hiring staff, training staff and the hundreds of other tasks it takes to run a restaurant, you don’t want to forget to take precautions against restaurant fraud.  Fraud can cause a major loss in profits and hurt your business’ reputation.  It  can take place in many differentRead more

When running a restaurant, your bottom line should always be a top priority.  You want to be sure that at the end of the day, you are ahead and out of the red.  Inflation, fluctuating ingredient prices, food shortages and a myriad of other factors might make it seem like an impossible task, but thereRead more

It’s obvious that prices have increased quite a bit over the last several months. A few weeks back in our Navigating Inflation article, we gave some insight on ways to successfully run your restaurant and turn a profit amid rising costs.  This week we will take a look at how customers are responding to theseRead more

When dreaming up a new restaurant concept, it is fun to focus time and energy on what the menu will look like, research what aesthetic will look best, and figure out ways to make you stand out and draw in customers.  While these are all very important and definitely worthy of your time and attention,Read more

There are good things happening in the restaurant industry.  There have been some major lows over the past 3 years, but in that time frame, restaurants have found their weak spots, refined the way they do business and created new systems that have led to more efficient operations.  We have seen small improvements in supplyRead more

The benefits to streamlining your kitchen operations are endless.  Not only are you offering a better work environment for your employees, but will also offer better customer service to those dining in or picking up an order from your restaurant.  It is important to look at some of your key performance indicators to get anRead more

We get it! Restaurant operators have a lot to manage…from employee scheduling, to inventory and food cost management, and everything in between. A blog might seem like the last thing an operator or manager needs to add to their to-do list, but we would like to offer a few reasons why a blog might notRead more

The NFL playoffs are here, and the Super Bowl is right around the corner, which means there will be great opportunities to promote LTO’s and generate more revenue.  Next up will be Valentine’s followed by many more events, holidays, special occasions and seasons throughout the year that your restaurant can use to help increase profits. Read more