Having great customer service is important, but is it enough to compete in today’s market? Customers are being pulled in many directions and are being influenced in many different ways, so while exceptional customer service will always be something to strive for, your restaurant may want to consider getting to know its customers better. AIRead more
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Maybe you’ve heard the saying, “it’s what’s on the inside that matters.” While this might be true sometimes, in the restaurant industry, the packaging is going to determine a lot about what customers will assume about the inside. Delivery has been on the rise the last few years, so food packaging has become more important.Read more
Restaurant Managers, whether they work in quick service restaurants, casual dining or fine dining, all have something in common. Their job is demanding and requires a lot of attention to detail, communication and data analysis. While this could all be overwhelming and seem impossible to master, the truth is that with the right tools, theyRead more
Even the most popular restaurants, if not operating efficiently with specific protocol for their inventory, can experience failure. Inventory management is extremely important and there are certain ways to handle this that will make your life easier and give you accurate results. The restaurant industry has come a long way from pen and paper inventoryRead more
It seems like for the past few years, the restaurant industry has been slammed with obstacle after obstacle and this year was no different. Inflation and high turnover rates have forced restaurants to continue to pivot in order to stay afloat, but despite these hard times, many restaurants have found great ways to keep theirRead more
When people think about quick service restaurants, oftentimes they automatically think about the speed of service, low cost, or a certain comfort food, but rarely do people associate the quick service industry with quality customer service. Good customer service enhances overall customer satisfaction when they visit your establishment and is just as important as goodRead more
Quick service, fast casual and fine dining are three different restaurant experiences people can choose from when dining outside the home. While they all have similarities in how they operate, like using technology to help things run smoothly, they all have different elements that make them appealing. It is up to the customer to decideRead more
Are your restaurant’s accounting processes optimized for profitability? When done right, restaurant accounting will allow you to improve margins and hit goals that help you grow your business by giving you a deeper understanding of your financial status. You will be able to make educated decisions about your finances, and the good news is,Read more
We don’t need to see the first leaves of the season change color to know that a new season is approaching. The first day of Fall is less than one month away, so if you haven’t dreamed up all things pumpkin for your restaurant, it is time to start! Customers go crazy over Fall promotionalRead more
There are so many options when it comes to technology in your restaurant. When you begin your search, it can seem daunting to try and pick one. Not only are you choosing a platform for restaurant management, but most restaurants are also looking for a reliable POS system, what website builder to use, digital waitlisting,Read more
